Ah, US healthcare. It is rather a shocking question to ask what we might preserve, encourage or replicate. But it is an essential systems-level question, because if there is nothing to name (which might be one’s first reaction), then there is probably no realism in the idealism many of us have for change.
I struggle to name something to preserve. I don’t even like the word – it speaks to me of mothballs and museums. Or perhaps that is what we should intend, let’s put the antiquated systems, the major gaps and disconnects, the huge disparities and inequities in mothballs. Let’s preserve them in a museum, to remind ourselves of what a mess we made of it. And let’s disconnect them from the whole, so they cannot damage it any further.
I heartily encourage innovation in healthcare that takes advantage of strong social trends: the Long Tail, social networking, the generosity of information sharing in programs from large to small. We have examples in the Human Genome Project and Facebook Causes. I encourage the most imaginative and disruptive of the current systems to grow in influence, and for us to provide systems around them so they can flourish. Some of these systems are on the ground, in the new space created by imaginative solutions. They are affinity groups, community-based organizations, and consumer-directed projects.
This leads me to what we should replicate. We should replicate the successes, but not without a critical eye to the future. Looming before us are not only dysfunctional systems, but also vast amounts of information, new technologies, and phenomenally creative minds. The systems, programs, and projects that are working need to be proactively attentive to the future, and need not to fall into the trap of complacency, competition, and territorialism. We need to replicate the disruptive innovation that has been a hallmark of good work in the world since the beginning of time. We must look for leadership that has blown open the doors and transformed systems; and replicate not their work, but their ability to identify places where potential energy is waiting to be transformed into kinetic energy.
I say to the new President and Congress: your task is not to play the hero leader, but instead to discover how to unleash the full potential of the people – from the community leaders, to the heads of companies and agencies – by keeping your eyes on the prize in all cases, and witnessing to the deepest truths. Dissolve boundaries, and we will all be freer to lead.
Leaders have a particular burden, and all too often it is mistaken to be one of power and perfection. It is about authenticity, about community, and about compassion. That, with decisive action, measured against the ultimate goals, will transform health.