The following post is written by guest blogger Joanna Fief. Joanna works at Regence BlueCross BlueShield and encourages you to visit the company’s blog and website about health care costs at www.WhatsTheRealCost.org to learn more.
By Joanna Fief. About two years ago in the wee hours of the morning, I found myself in a local emergency room with severe stomach pain, incessant vomiting and dehydration. It wasn’t pretty, and I was desperate for something – anything – to ease my pain and stop my vomiting.
Gratefully, within minutes of receiving an IV with medications for pain and nausea, my symptoms subsided. After a couple of blood tests that all came back normal, I was discharged. The ER doctor said I probably just had a virus. I wish …
Over the next six months, I lost 20 pounds, and had repeated bouts of stomach pain and vomiting. After another ER visit, countless doctor visits, an ultrasound, an x-ray, a CT scan, an endoscopy and a gastric emptying study, I was diagnosed with gastroparesis. Gastroparesis is a disorder where food moves slowly – or sometimes not at all – through the stomach and digestive tract.
Thankfully, today my condition is well-managed, and I feel pretty good. However, it took me until last month to finish paying my medical bills – and that’s with good insurance. Although I definitely don’t mind paying for the care that I received, I do wish medical pricing was more straightforward and transparent.
My mother is a nurse and I work for a health insurance company. Until I got sick, I considered myself pretty savvy about the health care system. Over the course of my medical journey, though, I realized even with “insider’s knowledge” it can be extremely difficult to navigate the system, know the right questions to ask, and make informed decisions about cost and quality of care.
Not until after I got my first emergency room bill did I find out that while the hospital was in-network, the doctor was out-of-network. Only when I was lying on the gurney getting ready to be sedated for my endoscopy did it occur to me to ask the doctor how many of these procedures she had done (thankfully, more than 5,000). And, not until a few months ago, did I even consider that I might have shopped around for the best price on a CT scan. I always felt like I was one step behind.
The new health reform law promises to change the health care experience and stem rising health care costs, but based on my experience, we shouldn’t underestimate the power each of us holds to drive that change. If I had it to do over again, I would ask more questions about the cost and reason for each procedure – while there was still an opportunity to influence the outcome. The questions might make others uncomfortable, or as I found, the answers might not be readily available, but it’s the best way to be your own advocate.
Learn from my experience. When your doctor suggests going to the ER for a non-emergency x-ray just because it’s faster, you might think twice before going along with it. Below are five simple questions from www.WhatsTheRealCost.com, a website dedicated to helping people make more informed health care cost decisions, you can ask to create options and protect your pocketbook.
- How much does that cost?
- Is that really necessary?
- Is there a cheaper option?
- Is there a generic for that?
- Has anybody out there had this before?
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